2-Step Verification (sometimes referred to as Multi-Factor Authentication or MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource. Rather than just asking for a username and password, it requires one or more additional verification factors, which decreases the likelihood of a successful login to your account by someone other than yourself.
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SOME THINGS TO THINK ABOUT BEFORE YOU SET UP A SECOND STEP
The first option you have for setting up a 2nd step in verifying your Google account is to use a cell phone or desk phone. IF YOU CHOOSE to use a DESK PHONE, please understand that when you are trying to access your Google account in a different location from where that desk phone is located, you will not be able to get into your Google account. (Think about remote learning days/snow days or days you are on leave.) You will have the option to choose another method after you complete the initial set-up.
You do not have to use a personal phone.
USING A PASSWORD IS THE FIRST STEP IN VERIFYING YOUR ACCOUNT. TO SET UP A SECOND STEP, CLICK ONE OF THE LINKS BELOW:
Please know these directions are not "one-size fits all." Due to the wide variety of ways Google accounts are used, you might be presented with different screenshots than those represented in the document. We have done our best to create a document that might work for most people.
FREQUENTLY ASKED QUESTIONS
Why do we have to do set up Google 2-Step Verification?
Google 2-Step Verification adds another layer of security for your account. If someone tries to hack into your Google account (after you enable Google 2-Step Verification) they would also need the information for your second step of verification.
Do I have to use my personal cell phone?
No, you can use these instructions to set up Google 2-Step Verification bypassing the "phone" step.
It never asks me to use my second step. When will I use a second step to verify my identity when logging into my district Google account?
Here are a few examples where you will have to use a second step to verify your identity with your Google account:
you change your password
you log into Google on a device where you have never logged into Google before
you sign out of your Google account
you delete your profile off of a Chromebook
you get a new mobile device and need to add your account to it
you click “REVOKE ALL” on your Google 2-Step Verification summary page
When I enter a phone number it gives me the "Sorry, we cannot fulfill this request" message. How can I enable Google 2-Step Verification if I cannot get pass this step?
Here are some troubleshooting tips that might remedy this issue.
Continue to hit "send" repeatedly.
Clear browsing data.
Use another device.
Use Incognito mode. (Follow "Android" instructions if using a Chromebook on the same link.)
Try to set it up outside of school hours.
Try to set it up while on another network, like at home.
If nothing else works, here are some directions that you can use on a CHROMEBOOK in this scenario.
I use backup codes for my second step of verification. How do I get more when these run out?
After you use the 10th code, you will need to follow these steps to get more codes. BE SURE YOU DO THIS BEFORE YOU LEAVE THE COMPUTER.
How do I get help?
Submit a Technology Help Ticket.
For more information from Google about Google 2-Step Verification, take a look here.
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