What to do if...

Lost/Stolen Student Device

A STUDENT LOSES A CHROMEBOOK

Have student go to the Textbook Manager (high school), Media Director (middle school), or Tech Spec (elementary) to report their Chromebook is lost.
The student's Chromebook will be disabled with a message to turn it in if it is found.
The student will be issued a different Chromebook.

A STUDENT STATES THEIR CHROMEBOOK HAS BEEN STOLEN

Have student go to the Textbook Manager (high school), Media Director (middle school), or Tech Spec (elementary) to report their Chromebook has been stolen.
The student's Chromebook will be disabled with a message to turn it in if it is found.
The student will be issued a different Chromebook.
The student also needs to file a police report with the building SRO.

Lost Teacher Chromebook Charger

If a teacher loses their Chromebook charger, either the individual teacher or their school site must purchase a new one as a replacement.
Chargers must be replaced with the exact brand charger that the Chromebook came with. No generic chargers.

Requesting Extensions

Extension or Google Workspace Setting Request: If you would like to use a specific, educational Chrome Extension or Google Workspace setting, check the EPS list of extensions that are currently open to staff & students. If the one you want to use is not there, submit a Technology Help Desk work order. Be sure to include:

who needs access: staff, student (ES, MS or HS) or both

AND

explain the educational purpose of the tool.

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