What to do if...

Lost/Stolen Student Device

A STUDENT LOSES A CHROMEBOOK

Have student go to the Textbook Manager (high school) or Media Director (middle school) to report their Chromebook is lost.
Student's Chromebook will be disabled.
Student will get a loaner Chromebook.

A STUDENT STATES THEIR CHROMEBOOK HAS BEEN STOLEN

Have student go to the Chromebook Manager (high school) or Media Director (middle school/elementary school) to report their Chromebook has been stolen.
Student's Chromebook will be disabled.
Student will get a loaner Chromebook.
Student needs to go to the building SRO to file a report.

Lost Teacher Chromebook Charger

If a teacher loses their Chromebook charger, either the individual teacher or their school site must purchase a new one as a replacement.
Chargers must be replaced with the exact brand charger that the Chromebook came with. No generic chargers.

Requesting Extensions

Extension or Google Workspace Setting Request: If you would like to use a specific, educational Chrome Extension or Google Workspace setting, check the EPS list of extensions that are currently open to staff & students. If the one you want to use is not there, submit a Technology Help Desk work order. Be sure to include:

who needs access: staff, student (ES, MS or HS) or both

AND

explain the educational purpose of the tool.