Have any questions? Ask our Staff Services Assistant
Sometimes, things don’t work out as planned. Whether you decide to leave your role or your client ends your engagement, here’s what you need to know about the offboarding process.
If you wish to resign, please email your resignation letter to your Staff Services Partner, Client Success Manager, and StaffServices@BruntWork.co.
Your resignation letter should include:
📝 Your reason for resigning
📅 Your intended last working date
You are required to provide 30 days’ notice, or the notice period specified in your Independent Contractor Agreement.
⚠️ Important: Any unsettled fees may be forfeited if you do not complete the required notice period, in accordance with the terms of your agreement.
As an Independent Contractor, you may or may not receive a notice period if your client decides to end your engagement. This will depend on your client’s circumstances and their decision.
As part of the offboarding process, your Staff Services Partner will conduct a brief Google Meet call with you to discuss your termination and the next steps, including the release of unsettled fees and the status of your BruntWork perks.
💰 Unsettled Fees Release
Your unsettled service fees will be processed within 30 days of offboarding. This allows our Payments team to reconcile any pending items, such as:
⏱️ Timesheet disputes
🎁 Perks deductions
💻 Equipment returns
📋 Other outstanding accountabilities
You will receive an Offboarding Feedback Form via email. Please complete it as soon as possible, as your unsettled fees cannot be processed until the form is completed.
Your BruntWork perks and benefits are coterminous with your BruntWork contract, meaning they end when your contract ends.
🏥 Health Insurance
Your health insurance coverage, including coverage for enrolled dependents, will be terminated upon offboarding.
Exception: If you voluntarily enrolled in health insurance and personally paid for the coverage, you may continue using it until the end of the current pay period.
For questions or confirmation of your enrollment, submit a ticket through the Staff Services Helpdesk and select Perks-related Concern (Health Insurance [Intellicare/SafetyWing], TendoPay) as the concern category. Our Admin team will assist you.
💳 TendoPay
Your TendoPay account will be frozen after offboarding, so you will no longer be able to make purchases or take out loans.
Any outstanding TendoPay balance remains payable after offboarding.
If you have remaining log hours, up to 40% of your service fee may be deducted to settle your outstanding balance.
If you have no remaining log hours, your balance will be endorsed directly to TendoPay for collection, and you will receive an email with the details.
Before you wrap up, make sure you:
📩 Submit your resignation letter, if applicable
📞 Attend your offboarding call
📝 Complete the Offboarding Feedback Form
💻 Return any company/client equipment, if applicable
💰 Settle any outstanding accountabilities
We appreciate your contributions to BruntWork and wish you all the best in your next chapter! 🌟