HMO Refresher Orientation – Don’t Miss It!
Here are some editable templates for you to use in your requests, emails and communicating with your clients:
TO: <Client's Email Address>
CC: <Staff Services Partner (SSP), Staff Services Partner Lead (SSPL), and Client Success Manager (CSM) Email Address >
SUBJECT: Ready to Work (Contractor's Name, Client's Company Name)
Hi, <Client's Name>.
I am pleased to inform you that I am ready to work at <input start time in client's time>.
I look forward to hearing from you.
Sincerely,
<Your Bruntwork Signature>
Note:
Ready to Work Email should be sent at least 15 minutes before your shift. (First day of Client Engagement)
Ready to Work Email should be sent only ONCE.
TO: <Client's Email Address>
CC: <Staff Services Partner (SSP) and Client Success Manager (CSM) Email Address>
SUBJECT: End-of-Day Report (Contractor's Name, Client's Company Name)
Hi, <Client's Name>.
Here’s my end-of-day report for today, (Day/Month/Year)
Completed Tasks:
In Progress Tasks:
Pending Tasks:
<<<<<<Optional>>>>>>>>>
Questions or Roadblocks:
Sincerely,
<Your Bruntwork Signature>
TO: <Client's Email Address>
CC: <Staff Services Partner (SSP) and Client Success Manager (CSM) Email Address>
SUBJECT: Leave Request (Contractor's Name, Client's Company Name)
Hi, <Client's Name>.
I would like to request for a leave of absence on (insert date).
This is to (insert reason)
I will return to work on (insert date).
Please feel free to contact Client Success Manager (insert CSM name) should you have any questions or assistance on the day/s of my leave
Thank you and looking forward to your response.
Sincerely,
<Your Bruntwork Signature>
TO: <Client's Email Address>
CC: <Staff Services Partner (SSP) and Client Success Manager (CSM) Email Address>
SUBJECT: Additional Hours on <Date/s> (Contractor's Name, Client's Company Name)
Hi, <Client's Name>.
BruntWork requires your explicit approval for my extra hours for documentation purposes. Here are the details of my additional hours:
[List the date, time, and number of additional hours]. The additional time is necessary to ensure timely completion of [briefly mention the task or project, if applicable].
Please reply to confirm your approval. I have cc'd BruntWork on this email for record keeping.
Thank you.
Sincerely,
<Your BruntWork Signature>
TO: <Client's Email Address>
CC: <Staff Services Partner (SSP) and Client Success Manager (CSM) Email Address>
SUBJECT: Request for Explicit Approval of Work Hours <Date/s> (Contractor's Name, Client's Company Name)
Hi, <Client's Name>.
I am reaching out to request your explicit confirmation that I worked the complete hours for [specific date]. Unfortunately, I was unable to (log out, end break time or late login) on time due to [brief reason, technical issues, system lag, urgent pending task, etc.].
To ensure accurate documentation of my worked hours, may I kindly ask for your confirmation that I completed my full shift on this date? Your approval will assist in properly recording my attendance.
Please let me know if you need any additional details. I appreciate your time and assistance.
Best regards,
<Your BruntWork Signature>
Hi.
Thank you for your email. I am currently out of the office until [return date] for [reason].
I will be happy to reply to your message when I return.
If you need assistance in the meantime, please contact Client Success Manager, (insert CSM name) at [email, phone, etc.]
Thank you.
Sincerely,
<Your Bruntwork Signature>