Payments and Getting Paid

Please login to your Staff Portal to submit or update your bank details.

Need the SWIFT code? Please refer to this table for the SWIFT codes for commonly used banks.

IMPORTANT NOTE ON UPDATING PAYMENT DETAILS:

• If you submit your new payment account details BEFORE the end of the payment dispute period, it will take effect immediately.

• If you submit your new payment account details AFTER the end of the payment dispute period, it will take effect in the next payment.

The Payments Team will announce the payment dispute period after the payment advice is sent out.

1. Log in to the Staff Portal either via Google Mail or Zoho Mail

2. Contractors can do the following in the Staff Portal:

   • View their Payment Advice

   • Submit / Update Bank Details

Have you encountered any issues? Try these basic troubleshooting steps:

1. Do a Hard Refresh:

   • For Windows users: CTRL + SHIFT + F5

   • For Mac Users: COMMAND + SHIFT + R

2. Try logging in and logging out from the browser after a hard refresh

3. Try to open another browser like Mozilla Firefox aside from Google Chrome and Microsoft Edge

4. Still encountering issues? Report it through the error form.

BruntWork operates on a semi-monthly payment cycle:

We transfer remittances to your Paypal, Wise and your local bank accounts using Airwallex

The transfer is initiated on the payment date, and you will receive a Paypal/ Wise / AirWallex notification when we have made the transfer.

If you have not received the funds into your account even though you have received a payment notification email, the most common reasons for delays are:

1. There is a delay from your receiving bank in processing the transaction. In the Philippines, Union Bank generally has the slowest reported processing times.

2. The bank account details you have provided does not match your actual account details. Please contact payments@bruntwork.co if you believe this may be an issue.

3. If you are in Colombia, you have not activated Abono Automático in your Bancolombia account. In order to activate this:

• Open internet banking

• Go to the international transfers section

• Choose an account and reason for receiving money

• You'll then be able to receive our transfers after 24 hours.

Please send an email to payments@bruntwork.co, and copy your Staff Services Partner.

BruntWork operates on a semi-monthly payment cycle:

• For services rendered from the 1st until the 15th of the current month, the Service Fees shall be paid on the last day of the same month.

• For services rendered from the 16th until the end of the previous month, the Service Fees shall be paid on the 15th of the current month. 

Your first payment will occur on the 2nd scheduled payment cycle date, on an arrears payment basis, because we need to validate the approved hours for the client.  

For example: 

If your start date was February 8th, your first payment will be scheduled for the end of February, not the 15th of February.

Payment Advices

You can access your past payment advices online via the Staff Portal using your Google account or Zoho account to login.