Getting Started at BruntWork

1. Provide Your Bank Details 💳 

Log in to the Staff Portal and follow the bank information guide to add your bank account details. These details

are needed by our Payments Team to process your service fees.

•  Open the Staff Portal

•  Guide: Adding Your Bank Information

•  SWIFT Codes Reference Table

Updating an existing bank account? Use the same bank information guide.

2. Sign Your Independent Contractor Agreement 📝 

Before your first working day or shortly afterward, you'll receive your official Independent Contractor Agreement.

Read, sign, and return it as soon as possible.

⚠️ IMPORTANT

This is different from the BruntWork Offer email sent by our Recruitment Team.

3. Set Up Your BruntWork Email 📧 

Before your first working day, you'll receive an invitation to access your @bruntwork.co email account.

Need help? Follow the Zoho Mail Setup Guide

4. Check Your Inbox for Important Onboarding Emails 📬 

• ✉️ BruntWork New Hire Information — Sent by the Training Team to newly hired contractors. It includes

your New Hire Orientation (NHO) details, trainer, Zoom information, and tasks to complete before training.

• •  👋 Welcome to BruntWork — Sent by your Staff Services Partner (SSP). It contains information about your

one-on-one Staff Onboarding call and your first client meeting.

• • 🤝 Client Introduction Email — Sent by your Client Success Manager (CSM) to introduce you to your client.

You're usually copied for visibility, and no action is needed unless requested.

5. Attend New Hire Orientation (NHO), If Applicable 🎓 

Before your first client shift, the Training Team may invite you to an online NHO session covering BruntWork's

processes, essential guidelines, and onboarding tasks. Depending on your role, you may also be invited to

cultural training relevant to your client's location.

• • Complete the required training videos before your NHO.

  • If your start date is approaching, you may be invited to attend the session shortly after your first client shift.

🎬 Training videos for your reference:

• • Information and Cyber Security Awareness Training

  • ChatGPT Awareness Training

6. Attend Your SSP Onboarding Call 🤝 

Your Staff Services Partner (SSP) will schedule a one-on-one onboarding call to review your Independent

Contractor Agreement, explain important processes, and answer your questions.

📅 Where can you find your schedule? Check the "Welcome to BruntWork" email sent by your SSP.

💡 REMEMBER

Staff Onboarding with your SSP is different from New Hire Orientation with the Training Team. Both serve

different purposes.

7. Send Your “Ready to Work” Email 🚀 

Your SSP will explain how to prepare and send this email during your onboarding call.

• •  Ready to Work Email Template

  •  Ready to Work Email Guide

⏰ DAY 1 REMINDER

Send the email 15 minutes before your first shift with your client. Confirm your start time and be ready to

connect with your client at the agreed schedule.

8. Clock In and Out Using FastDTR  ⏰ 

Before your first working day, you'll receive an invitation to access FastDTR, BruntWork's timekeeping system.

• •  Clock in at the start of your shift.

  •  Clock out at the end of your shift.

  •  Make sure your recorded hours accurately reflect your actual working time.

⚠️ IMPORTANT

Make it a habit to record your time correctly from Day 1 and on every subsequent scheduled workday when you

have a schedule plotted in FastDTR.