Initial Communication:
If the supplier communicates the change, confirm with the responsible PRM (Partner Relationship Manager). If the PRM is the one sending the comms, this is fine to proceed
Ensure the PRM has requested or prepared the new consignment vendor card for SKU transfer.
Confirm with the PRM that all ordering should be halted for the vendor.
Reports to be sent to PRM:
Outstanding Orders Report (OOR): List all outstanding orders in wholesale locations. Determine their status and what needs to be cancelled.
Active SKUs List: Identify SKUs under the previous vendor code. Confirm if all will be moved to the new vendor card and if pricing is to stay the same.
Stock on Hand (SOH) in wholesale: Determine what will happen with this stock. Will the supplier take it back? Most of the time we will keep it.
Actions Based on Reports that have been sent back:
OOR: Each line should be updated with a status when sent back from the supplier. Delete items no longer current, back-ordered, or EOL. Ideally we want to close off this vendor card therefore any orders should be supplied asap or reordered on the new vendor card
Active SKUs List: PRM confirms which SKUs transfer to the new vendor card, ensuring only the agreed SKUs are moved and pricing updated
SOH : If stock will be sent back to supplier follow the "Returning Vendor Consignment Stock" guide for returns here. If the supplier wants us to hold the stock on consignment, we need to follow "Returning Vendor Consignment Stock" and then generate purchase orders in our CST locations and email the DCs with Frances, Rebecca and Mason asking them to book the stock in.
Transition SKUs and pricing:
Use this guide to transition the SKUs to the new vendor card. If there is a new price list, ensure the RRPs and costs are updated on PSS and NAV.
Typically, there is a specific time frame within which the supplier wants to fully transition to the new trading terms. Therefore, allow yourself enough time for the above steps to be completed.