The objective of sell-thru support is to assist manufacturers and retailers in increasing their sales by offering support to enhance their product sell-through effectiveness. By availing of sell-thru support, both manufacturers and retailers can be sure that their products are performing well in the market and thereby boosting their revenue and profit margins. Sell-thru is an agreement made with the supplier about the number of units sold within a specific period
Before you load any new sell thrus, check NAV to make sure they are not already loaded. Do not load anything that is a duplicate (same value, dates and/or deal number).
If there are sell thrus loaded (that are not duplicates), reply to the supplier and inform them of the overlap. You can go ahead with the upload.
Read the details of the sell thru before loading it. Do not load sell thrus that are part of a bundle promotion or have target-based requirements without speaking with the PRM or your TL/Manager.
Always use the supplier's deal number (AKA claim reference) where specified. If you have to make one, check the Supplier Maintenance to ensure no one else has used it before.
When making your own deal number, be sure to reference the event in it. For example, Legendary Buys sell thrus should have "Leg" or "legend" or "legbuy" in your deal number to differentiate it from normal scans issued by a dealer.
Important: F&P, BSH, Rinnai, Rheem and EHP sell thrus must NOT be loaded to All Business Units. They must be only loaded to AOL and WA. If you are loaded for AOL and WA , you can load them in as AOL|WA in the subdivision field
Ensure any manual uploads or file uploads adhere to this!
Check the sell thru isn't already loaded - how to check if sell thru already loaded between 00:00 and 05:59 ( if sell thru already loaded check with TL to make sure we can load new one ) NOTE : if same start date we need to use different rebate code
Ensure all the data needed from supplier is there
Supplier needs to confirm support
Use Template and make copy. If the supplier has not provided a Deal Number (claim reference), please ensure the Deal Number you create has not already been used for different dates.
Sense check that the data is the same on original email from supplier and download as csv
Go back to original email and if no attachment is given then down email as pdf , we need to show rebates confirmation of support
Load into the PCC under Rebates > Direct , go to which ever then bulk upload
Upload pdf document into " attach pdf "
Upload csv file to " Bulk upload "
Select create rebate
Copy the confirmation number to reply to email
Check PCC that it has been accepted via the browse rebate
Check that its loaded in NAV - if you have loaded for one business unit eg AOL ensure that all subdivisions have been accounted for AOL = 15 subdivs (incl comm and ANDOO) WA = 19 sub divs
If you are awaiting further details from the supplier or PRM - such as confirming the amount of a rebate, timeline or type then set your ticket to Pending.
If the date you load the rebate is after the date it starts, forward the email to rebates@winning.com.au with freni.samani@winning.com.au and kelvin.wijaya@winning.com.au. Please include the below template in your email:
"Hi team,
I have loaded this sell-thru today but it started on DATE. Please ensure you claim from when it began.
Deal number is DEALNUMBER."
upload into Supplier maintenance - Pricing / SKU / Rebates
Ensure we tick 12 if the rebate has been loaded per business unit NOTE 12 is the only subdivision to be ticked. If WA only rebate no sub divisions will be ticked
Check to see if rebates are already loaded - from 00:00 to 06:00
If it has been loaded under a commercial vendor then immediately flag this to the supplier to confirm if this is correct.
Make sure that WA standard is ticked once on each sku ( if Fisher tell TL ). This should only be subdivision 12 or blank. If the rebate is only for Winning Appliances then speak with your TL or Manager to confirm whether any subdivision needs to be ticked.
Document in supplier maintenance under rebates
leave note in ticket advising what was actioned