Sub-Zero and Wolf products are now included in the WA ordering process under the following guidelines:
Orders must adhere to the same business rules as Winnings, meaning only Paid-in-Full (PIF), account customer orders will be raised.
Any order requests that fall outside of this scope must be approved by Edward Brenac.
Orders will be placed daily from Monday to Friday, with the location code on the sales order applied to the purchase order.
Display orders will be included, provided the SKU already exists. These must be submitted by the display team to aolbuying@winning.com.au.
The R&D Supply Chain team is not responsible for transferring stock between states or sourcing stock from 3PL locations to fulfil customer orders.
The R&D Supply Chain team will monitor outstanding orders and update ETAs on purchase orders based on information provided by Sub-Zero and Wolf.
If an item is not available at the 3PL, the supplier must provide an ETA. This will be added to the purchase order and the item placed on backorder.
Orders will be updated as new information becomes available.
ETA and PO updates will be shared where available.
If the Supplychain team does not have the required information, the requesting staff member must contact the supplier directly.
Pricing updates will be handled by the Supply Chain team.
Sub-Zero is responsible for communicating updates on all purchase orders (e.g., discontinued or superseded items, pricing changes).
The Supply Chain team will update the purchase order accordingly.
Where applicable, it is the salesperson's responsibility to inform the customer and coordinate any alternative arrangements.
Any order adjustments requested by WA staff , including pricing or item changes , must be confirmed and communicated directly by the supplier.
Sku creation and promotions will be handled by WA buying team