How to guides for KYOCERA Devices

Send (scan) error codes and explanations

1101 - 1102 - 1103 - 1104 - 1105 - 1106 - 1131 - 1132

2201, 2202, 2203, 2231 - 2204

Device specific error message are explained further under the Troubleshooting section in the relevant OPERATION GUIDE (OG)

If using a HOSTNAME or Fully Qualified Domain Name (FQDN) (e.g.: smtp-mail.outlook.com) for the destination computer
- Does the devices gets an IPv4 Address from DHCP
- Does the router/DHCP server supply the correct gateway IPv4 address?
- Does the router/DHCP server supply the correct DNS IPv4 address?

If the devices IPv4 Address set manually
- Is the IPv4 subnet mask set correctly?
- Is the gateway IPv4 address set correctly?
- Are the DNS server(s) IPv4 address set correctly?

Does the DNS Server resolve the destination to the correct IP Address?

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