1102

Authentication to the destination has failed

• Is the username is entered correctly for the environment?

  • username

  • computer name\username

• If the sender is a _domain_ user, specify the domain name

  • domain name\username

  • username@domain

• Is the password entered correctly?

Did you specify the correct share name

• Enter _just_ the share name in the PATH field in the Address Book entry

• Confirm the FTP path

Does the specified user have access rights/permissions to the share or folder/files location?

• Confirm the Windows NTFS permissions

• Confirm the _share_ permissions

• Confirm the FTP permissions

Are there prohibited characters in the destination name?

The following characters are prohibited

` ~ ! @ # $ ^ & * ( ) = + [ ] { } \ | ; : ' " < > / ?

• • Some (DNS) systems do not process FQDN’s that contain underscores _ correctly

Using Gmail.com for sending email?

• If you are using a Gmail address for the first time with a device then Google Gmail may have blocked access for the device to log in even though the device is able to resolve smtp.gmail.com

  • Log into the Gmail account and turn on Allow less secure apps