The Scanner Driver

Step 1 - Download the scanner driver

  1. Go to https://www.kyoceradocumentsolutions.co.uk/
  2. Select Support
  3. Select Downloads
  4. Enter the model of the printer in the Choose an option search field
    • example: ECOSYS M5526cdw
  5. The page will reload
  6. Select Drivers
  7. Confirm the operation system in the We have detected your Operating System selection list
  8. Select the download for Scanner driver (TWAIN/ WIA)*

Step 2 - Extract the installation files

Step 3 - How to install and configure the scanner driver

Uninstallation

Error messages and troubleshooting

Error message

Display

Explaination

Scanner is being used

  • The control panel is being used by another user
  • The control panel display needs to be at the home or copy screen

The scanner driver interface