ADP EMPLOYEE ACCESS
BILLING (School/Admin Staff):
Billing is submitted by entering your completed treatment dates into the Google form provided to you. All sessions dated between the 1st and 15th of each month need to be entered by 6:00 PM on the 15th. All sessions dated between the 16th and the last day of the month need to be entered by 6:00 PM on the last day of the month. Sessions not entered during this time frame will be picked up in the next payroll/billing cycle. For accuracy and communication reasons, it is requested that billing be entered by the end of each session day (or ideally, after each session). Failure to do so may result in a delay in pay. Please make sure to check and double check that all sessions have been entered, and that the dates on the notes match what you submitted on your form. If you need corrections made on your billing submissions, please contact Ann regarding the error.
CHILDLINE:
If you need to report Child Abuse, please call 1-800-932-0313 or click HERE.
COMMUNICATION POLICY:
Communication is very important to us and in order to ensure we can communicate in an effective and timely way, please follow our guidelines below. We appreciate all of the communication between staff because it is what is best for the children and families we serve. We also hope you can also appreciate that we all need a work/life balance and we want that for all of our team members.
-Text messages sent between staff during the day Monday-Friday will be answered as soon as staff is available to do so. We recognize staff may have a quick question regarding a case or may be asked to accept a referral via text messages.
-Texts sent in the late evenings or over the weekends may not be answered until the following Monday morning.
Email is preferred for topics that include information about a child or families (for a more accessible trail of information). If something is not urgent, but you have a question that needs an answer within 24 hours, please email team members.
-Emails sent over the weekend will be answered by staff members on Monday.
Allows us to give prompt responses when a need occurs
Ensure staff sees that a staff member is not available because an an out of office reply will occur to alert that staff member
Tracks communication that could be lost vis text messages
**Communication with Connie: (i.e., Pelican login, payroll, etc.) during the day please do not hesitate to text her (610-691-5399) as she is at her full-time job between the hours of 8-4:30 p.m. and does not always check her Connective email during the day.
COMPANY BENEFITS:
--INSURANCE REIMBURSEMENT:
It is possible to be reimbursed for liability insurance premiums (up to $150), depending on the length of employment. New hires or people working for CIS for less than 6 months can be reimbursed for half of their premium (up to $75). Connective Intervention Services has the right to customize the amount reimbursed. Proof of payment is collected one time, at the end of the year (and must include this completed form).
--SIMPLE IRA
Employees are eligible to contribute to a plan if gross income with CIS after one year of employment is more than $5,000 and the employee is expected to make at least $5,000 in the current year. CIS will match employee contributions annually--up to 3%.
Independent Contractors can contribute from their start date. Independent Contractors are not eligible for the company match.
--RELEVANT COURSE/TRAINING REIMBURSEMENT:
CIS can offer this stipend based on your caseload:
10+ cases comes with a $3/hr increase and $300 annual education reimbursement
20+ comes with a $600 annual education reimbursement
Please note we have affiliations with several colleges/universities and there is the possibility of negotiating free classes for supervising their students.
Course Reimbursement Request Form- Please use this if you are requesting reimbursement for a course or conference/workshop.
--HEALTH CARE STIPEND will be considered for Employees with a caseload of over 20 children. Ask owners for details.
Marketplace Healthcare Coverage Website
Pennsylvania Health Access Network
DAYCARES:
Daycares and childcare facilities should be welcoming to EI providers. If you are having trouble setting up sessions, or if the daycare is requesting special paperwork, please contact CIS administration. The counties have resources to help your efforts too.
Feel free to distribute this document to help communicate what Early Intervention is to Early Education providers.
FAXING:
Need to fax, but don’t have a fax machine? Try Fax Burner. Or, scan the materials to Ann and she will fax for you. Please include the fax number of the destination.
GIFTS:
Connective Intervention Services does not encourage gift giving to Service Coordinators.
JOB DESCRIPTIONS (Early Intervention):
MILEAGE:
Keep a log of mileage for your tax records. Log your starting mileage at home, and take a moment before exiting the car when you arrive at your visit to write down the mileage next to their name on your schedule book. Also log your mileage when you return home. Use the federal rate to calculate and give to your accountant.
PAPERWORK DESTRUCTION POLICY:
After paper documentation has been uploaded to your Google Drive/Provider Soft, staff must “double check” that the upload is present, and upon confirmation you may shred the original paperwork.
PAYCHECKS:
Paychecks can be issued once or twice a month. You should receive a direct deposit payment within a week. On occasion, it may be delayed due to holidays or weekends. Always consult your accountant regarding financial matters relating to your pay and specific tax situations.
RIGHT TO WITHOLD PAY:
Per the terms of your employment with CIS, you are to complete all paperwork during your billable time and therefore, all session notes, outcomes, progress reports, and discharge summaries should be completed with the families in the home setting.
In the event a staff member does not complete all necessary paperwork (i.e., annual training, finalization of caseload paperwork at conclusion of employment), Connective Intervention Services may withhold staff members' pay until the necessary documents are received.
PASSWORD PROTECTION:
Password protecting documents that you send to the counties is ideal and recommended. Please click on this document for some general instructions. For more specific details (depending on your device and operating system), we suggest Googling your situation. Password protection from computers should be free.
PEER COACHING:
EI staff is expected to observe each other in a “peer coaching” setting to learn from each other’s routines and techniques. This is done annually. We will conduct site visit evaluations of our staff that have started within the past year.
PROFESSIONAL EXPECTATIONS:
As an employee of CIS, it is your responsibility to complete all necessary paperwork in a timely and professional manner. Please keep CIS informed of child progress, upcoming discharges, and changes in frequency of treatment, or family issues that may arise. If there is a problem with excessive cancellation, no-show’s, changes in treatment frequency, change in providers, etc., please contact CIS and the Service Coordinator. Case switching is not encouraged.
RAISES:
Raises will usually occur annually based on a percent given from the counties. If no percent is given, raises cannot be given that year. They are calculated by the following: Quality of service provided to families: quality assurance calls, satisfaction surveys and site or peer evaluations; Paperwork completion; Staff meeting attendance ,number of cases carried.
SCANNING:
Need to scan from your mobile device? Try Genius Scan or Tiny Scanner. Devices also can convert photo images into PDFs.
SOCIAL MEDIA:
Connective Intervention Services does not encourage any social networking (Facebook connections, etc.) with clients.
STAFF MEETINGS:
Staff meetings are held about 4 times within a fiscal year, and we require that each staff member remain up to date on the current events of company and county events. This is a forum for Management to disseminate information that has been obtained at quarterly Provider meetings with the County. Bring your charts to each monthly meeting as random chart audits will be conducted. For those of you who are unable to attend, it is your responsibility to contact another staff member for the information that was missed. Our staff contact list can be found here. We must audit files monthly especially if you are a new staff member. Periodic educational in-services are offered at the meetings, and we encourage staff to participate in providing in-services when topics of interest arise. Much of the 24 hours of required training can be provided at the staff meeting if you attend regularly. It is also a great chance to meet up with other members of our team to get ideas (we encourage collaboration!). We will track your meeting attendance (we need to see you at least 4 times a year!). This will be part of our formula when calculating raises. We also look at paperwork completion, parent feedback and site visit evaluations as well.
SUBPOENAS:
If you know that a family is intending to go to court for a custody trial, request to not be subpoenaed as this would disrupt services to others. However, if you are ever subpoenaed to testify in court, it is the law that you need to attend. Stick to the facts (frequency of treatment, who is in attendance, how you train parents, how you follow-through, etc), and do not take sides with one of the parents (we know that this can be uncomfortable). Always focus on the service given to the child.