Chase Travel allows users to book flights, hotels, rental cars, and vacation packages while earning or redeeming reward points.
Chase Travel’s cancellation policies depend on the type of booking (flight, hotel, rental car) and the provider’s rules, but here’s a clear breakdown:
Basic economy fares: Usually non‑refundable and non‑changeable.
Standard or flexible fares: May allow cancellation for a refund or credit, subject to airline rules.
Points bookings: If refundable, your Ultimate Rewards® points are returned to your account.
Flexible rates: Often allow free cancellation up to a certain deadline.
Prepaid/non‑refundable rates: Typically cannot be canceled for a refund.
Most reservations can be canceled without penalty, but restrictions vary by rental company.
Chase Travel is powered by Expedia, so cancellation policies are set by the airline, hotel, or rental provider.
Chase itself does not charge extra cancellation fees — only provider rules apply.
If you booked with a Chase card like Sapphire Preferred or Reserve, you may have trip cancellation/interruption insurance. This can reimburse non‑refundable expenses if you cancel for covered reasons (e.g., illness, severe weather).
✅ In short: Chase Travel cancellations are governed by the provider’s policies. Flexible fares and rates are safest if you want refund options, while prepaid/non‑refundable bookings usually cannot be canceled.