Chase Travel allows users to book flights, hotels, rental cars, and vacation packages while earning or redeeming reward points.
Currently, Chase Travel does not provide a direct customer service email address for handling bookings or issues. Instead, Chase directs customers to use:
Phone support: The dedicated Chase Travel line (1‑855‑628‑4230) is available 24/7 for cancellations, changes, or booking assistance.
Online account management: You can log into your Chase account → go to Ultimate Rewards dashboard → select Travel → open My Trips to view or manage bookings.
📌 If you’re looking for an email option, Chase typically handles travel inquiries by phone to ensure faster resolution, especially since cancellations and changes often require immediate action. Your travel confirmation email may include a contact link or instructions, but it usually points back to the phone line rather than a direct email inbox.
👉 In short: Chase Travel support is primarily phone‑based, not email‑based. If you prefer written communication, the best alternative is to use the secure message center inside your Chase online account, though responses may take longer than calling.