Chase Travel allows users to book flights, hotels, rental cars, and vacation packages while earning or redeeming reward points.
Chase Travel bookings can be refundable, but it depends on the type of reservation and the provider’s rules:
Refundability depends on the airline fare class.
Basic economy tickets are usually non‑refundable.
Standard or flexible fares may allow cancellation for a refund or credit.
If you booked with points, refundable fares will return points to your account.
Flexible rates often allow free cancellation up to a certain date.
Prepaid or non‑refundable rates typically cannot be canceled for a refund.
Most reservations can be canceled without penalty, but some may have restrictions depending on the rental company.
Chase Travel acts as an intermediary (powered by Expedia), so refund eligibility is based on the airline, hotel, or rental company’s policies.
If you paid with a Chase card that includes trip cancellation insurance (like Sapphire Preferred or Reserve), you may be reimbursed for non‑refundable expenses if you cancel due to covered reasons such as illness or severe weather.
In short: Chase Travel bookings may be refundable, but it depends on the fare rules and provider policies. Flexible fares are safest if you want cancellation options, while prepaid/non‑refundable bookings usually cannot be refunded.