Frequently Asked Questions About Chase Travel

1. What is Chase Travel?

Chase Travel is an online booking portal for Chase credit card users. It allows you to book flights, hotels, and rental cars using cash or rewards points.

2. How do I access Chase Travel?

You can access Chase Travel by logging into your Chase online account. Then open the Ultimate Rewards dashboard and select Travel.

3. Is Chase Travel free to use?

Yes, there are no extra fees to use the Chase Travel portal. You only pay for the travel services you book.

4. Do I need a Chase credit card for Chase Travel?

Yes, only eligible Chase credit card holders can use the portal. It is available through Ultimate Rewards accounts.

5. How do I log into Chase Travel?

Visit the Chase website, sign into your account, and open Ultimate Rewards. Click Travel to access the booking portal.

6. What can I book through Chase Travel?

You can book flights, hotels, rental cars, cruises, and vacation packages. Everything can be paid with points or cash.

7. Can I use points and cash together?

Yes, Chase Travel allows you to pay using both points and cash. This makes booking flexible and convenient.

8. What is Chase Ultimate Rewards?

Ultimate Rewards is Chase’s loyalty program that lets you earn points from purchases. These points can be redeemed for travel and other rewards.

9. How do I redeem Chase Travel rewards?

Log into Ultimate Rewards, choose Travel, and select your booking. You can apply your points during checkout.

10. Do Chase Travel points expire?

Points usually do not expire as long as your account remains open. They may expire if your account is closed.

11. Can I cancel bookings made through Chase Travel?

Yes, you can cancel bookings depending on airline or hotel policies. Chase support can help process cancellations.

12. Does Chase Travel offer customer support?

Yes, Chase Travel offers 24/7 customer support. You can call or message them through your account.

13. Where can I find the Chase Travel contact number?

The contact number is printed on the back of your Chase credit card. You can also find it inside your account.

14. Is Chase Travel safe to use?

Yes, Chase Travel is secure and uses bank-level encryption. Your personal and payment data are protected.

15. Can I earn points on Chase Travel bookings?

Yes, you earn points when booking travel with your Chase credit card. Bonus rewards may apply.

16. Are Chase Travel prices competitive?

Yes, the portal compares multiple travel providers. Prices are usually similar to major travel websites.

17. Can I book international flights?

Yes, Chase Travel supports both domestic and international travel bookings. You can choose from global airlines.

18. Can I change my Chase Travel booking?

Yes, you can modify bookings depending on travel provider policies. Support can help you make changes.

19. Do Chase Travel bookings include insurance?

Many Chase cards offer travel protection benefits. Coverage depends on your specific credit card.

20. Can I transfer points to airlines?

Yes, some Chase cards allow point transfers to airline partners. This can provide higher redemption value.

21. What is the Chase Travel portal sign in?

It is the login process through Ultimate Rewards. Once signed in, you can manage bookings and rewards.

22. Can I book hotels through Chase Travel?

Yes, you can search and book hotels worldwide. Payment can be made with points or cash.

23. Does Chase Travel offer rental cars?

Yes, rental cars from major companies can be booked. Rewards points can also be used.

24. Can I use Chase Travel for vacation packages?

Yes, the portal offers vacation bundles including flights and hotels. These often provide extra savings.

25. What credit cards work with Chase Travel?

Cards like Sapphire Preferred, Sapphire Reserve, and Freedom offer access. Benefits vary by card type.

26. Do Chase Travel bookings earn airline miles?

Yes, most bookings earn airline miles just like direct bookings. You can add your frequent flyer number.

27. How long does booking confirmation take?

Confirmation is usually instant after payment. You receive email details right away.

28. Can I book last-minute travel on Chase Travel?

Yes, you can book travel anytime including last-minute flights. Availability depends on providers.

29. Are there fees for redeeming points?

No extra fees are charged for redeeming points. Standard travel costs still apply.

30. Can I use Chase Travel on mobile?

Yes, you can access it through the Chase mobile app. Login steps are the same as desktop.

31. Does Chase Travel offer discounts?

Yes, exclusive discounts are sometimes available. Special promotions may also appear.

32. What happens if my flight is canceled?

You can contact Chase Travel support for assistance. Refunds depend on airline policies.

33. Can I earn bonus points for travel bookings?

Yes, some Chase cards offer extra rewards for travel purchases. Bonus rates vary by card.

34. Can I book multiple travelers?

Yes, you can book for several travelers at once. Each passenger can be added during checkout.

35. Can I view past bookings in Chase Travel?

Yes, you can check past and upcoming trips inside your account. All booking details are saved.

36. Does Chase Travel offer price alerts?

No built-in alerts are available. However, you can manually check price changes.

37. Can I use Chase Travel for business trips?

Yes, it is suitable for personal and business travel bookings. Many professionals use it regularly.

38. Are there blackout dates for points redemption?

Generally, there are no blackout dates. Availability depends on airline and hotel inventory.

39. Can I get refunds for canceled bookings?

Refund eligibility depends on travel provider rules. Support can help process refund requests.

40. Does Chase Travel offer cruise bookings?

Yes, some cruise options are available through the portal. You can redeem points for cruises.

41. Can I book travel for someone else?

Yes, you can book travel for friends or family. Just enter their passenger details.

42. Is Chase Travel better than Expedia?

Chase Travel offers reward redemption benefits. Expedia may offer broader public deals.

43. Do I earn rewards for hotel bookings?

Yes, you earn points when paying with your Chase card. Additional bonuses may apply.

44. Can I combine points from multiple Chase cards?

Yes, you can combine points into one Ultimate Rewards account. This helps maximize redemption value.

45. Does Chase Travel have a cancellation fee?

Chase does not charge a fee, but providers may. Always check cancellation policies.

46. How do I reset my Chase Travel login password?

You can reset it from the Chase login page. Follow the password recovery steps.

47. Can I upgrade flights using Chase Travel?

Upgrades depend on airline policies. You can contact support for assistance.

48. Are Chase Travel bookings refundable?

Refundability depends on booking type and provider. Some tickets may be non-refundable.

49. Does Chase Travel offer travel insurance?

Many Chase cards include travel insurance benefits. Coverage varies by card.

50. How do I contact Chase Travel support?

Call the number on your Chase card or use secure messaging. Support is available 24/7.