Chase Travel allows users to book flights, hotels, rental cars, and vacation packages while earning or redeeming reward points.
Chase Travel itself does not charge its own cancellation fees. Instead, any fees you encounter usually come from the airline, hotel, rental car company, or cruise line you booked with. Chase acts as the booking platform (powered by Expedia), so their policies govern whether you’ll get a refund or pay a penalty.
No Chase-specific cancellation fee: You won’t pay an extra fee just because you booked through Chase.
Provider rules apply: Airlines may charge change/cancellation fees depending on fare class; hotels may have non‑refundable rates; rental cars may have restrictions.
Refunds and credits: If your booking is refundable, Chase Travel support can process the cancellation and return points or issue a refund.
Trip cancellation insurance: If you booked with a card like Sapphire Preferred or Reserve, you may be covered for non‑refundable expenses if you cancel for a covered reason (e.g., illness, severe weather).
👉 In short: Chase doesn’t add its own cancellation fees, but you may still face charges depending on the provider’s policies.