How long do refunds take from Chase Travel?

Refunds from Chase Travel usually take 7–14 business days to process, but the exact timing depends on the provider (airline, hotel, rental car company) and how you paid:

⏳ Typical Refund Timelines

• Flights: Airlines often issue credits or refunds within 7–10 business days. If you used points, they’re usually returned to your Ultimate Rewards account within a few days once the cancellation is confirmed.

• Hotels: Flexible rates are refunded quickly (often within a week), while prepaid/non‑refundable rates may not be eligible.

• Rental Cars: Refunds typically post within 5–10 business days.

• Points redemptions: Returned to your account faster than cash refunds — usually within 3–5 business days.

📌 Important Notes

• Chase Travel acts as an intermediary (powered by Expedia), so refund speed depends on the provider’s processing.

• Pending charges may appear on your card but drop off once the cancellation is finalized.

• If you booked with a Chase card that includes trip cancellation insurance (like Sapphire Preferred or Reserve), you may be reimbursed for non‑refundable expenses if you canceled for a covered reason.

👉 In short: Expect 7–14 business days for cash refunds, but points usually return in 3–5 days. If it’s been longer, call Chase Travel support (1‑855‑628‑4230) to check the status.