Chase Travel allows users to book flights, hotels, rental cars, and vacation packages while earning or redeeming reward points.
You can cancel a Chase Travel booking either online or by phone, depending on the type of reservation:
Log into your Chase account.
Go to the Ultimate Rewards dashboard → Travel → My Trips.
Select the booking you want to cancel.
If eligible, you’ll see a “Cancel” option. Follow the prompts to complete the cancellation.
If the online option isn’t available (common for flights or prepaid hotel rates), call Chase Travel support at 1‑855‑628‑4230.
Support is available 24/7.
Have your booking confirmation number, card details, and travel dates ready.
Flights: Refunds or credits depend on the airline’s fare rules. Basic economy tickets often cannot be canceled.
Hotels: Flexible rates usually allow cancellation, but prepaid/non‑refundable rates may not.
Rental cars: Most can be canceled without penalty, but check terms.
Points bookings: If you used Ultimate Rewards® points, refundable cancellations will return points to your account.
âś… In short: Start with the “My Trips” section in your Chase account. If cancellation isn’t available online, call 1‑855‑628‑4230 for assistance. Policies and refunds depend on the provider’s rules.Â