BTF Enterprises, Inc. - Key Management Team

Key Management Team

We are a high energy small professional team dedicated to the growth and development of association clients. Our executives are responsible for providing guidance, leadership, and suggestions for Board consideration. We are not qualified to offer legal advice, but will research legal issues and information, as directed by the Board.

In addition to reading our bios below, we invite you to listen see our testimonials that some of our clients have provided on our working relationship with their organizations.

Stephanie Munoz, CMP- President

Stephanie Munoz brings over 20 years of dedicated experience in association management, providing strategic leadership, conference marketing expertise, and comprehensive operational support to organizations ranging from $500K to $5 million in budget. She earned her Bachelor of Science degree in Business with an emphasis in Marketing from San Jose State University. A long-standing pillar of BTF Enterprises, Stephanie became the sole owner of the company.

Throughout her career, Stephanie has successfully guided and served numerous prominent organizations. Her leadership portfolio includes serving as the Executive Director for the American Board of Vocational Experts, and leadership roles with the Association of Zoos and Aquariums, National Onsite Wastewater Recycling Association, and the Association of Two-Way Dual Language Education (ATDLE). Currently, she serves as the Executive Director for the California Association of Directors of Activities (CADA). Additionally, she spearheaded the development of VTF by BTF, an innovative Virtual Tradeshow Floorplan designed to streamline tradeshow sales and management for clients.

Committed to professional excellence, Stephanie holds the Certified Meeting Professional (CMP) designation through the Events Industry Council (CIC).

Deeply invested in her local community, Stephanie has volunteered with the Santa Cruz Area Chamber of Commerce for over 10 years, where she currently serves as the Board Secretary, championing local business growth and community development.

Additional Key Staff

Lori Oates, BS, CSEP

Lori joined BTF Enterprises and began a career in association management more than 10 years ago. Lori started working events with the International Live Events Association Northern California Chapter in 2013 and became the Executive Director of the Chapter in 2015 while also earning her Certified Special Events Professional (CSEP) certification in 2016. She currently serves as the Executive Director of the California Staffing Professionals as well as the lead meeting manager for the County Welfare Directors Association. Lori has extensive experience in customer service, marketing, meeting planning, executive account management, and graphic design. Her undergraduate degree in fashion marketing and management from The Art Institute of California - San Francisco lends itself to her creative self-starter side while her experience in management lays the groundwork for her discipline and follow-through in the association landscape. She now supports multiple clients as an Executive Director and Meeting Planner overseeing day-to-day operations, financial management, board support, and much more.

Erica Gomez

Erica joined BTF Enterprises and began a career in association management more than 5 years ago. Her management and customer service experience has led her to be a key team member as the Account Manager of our largest client, the California Association of Directors of Activities, as well as our newest client the California Staffing Professionals. She oversees day-to-day operations for multiple clients, works closely with the board of directors providing them guidance and support, and has received several accolades from both the membership and the board for her excellent customer service.

Betti Phillips, BS

Betti joined BTF Enterprises and began a career in association management over 5 years ago and she has quickly grown to be a key team member. Her experience in hospitality management lends itself to helping assist our clients as the Jr. Account Manager of our largest client the California Association of Directors of Activities, as well as the Account Manager of the Association of Two-Way Dual Language Educators. Betti has been dubbed the "follow-up queen" as she does a tremendous job of tracking all unpaid accounts and collecting on them. She serves as lead registration coordinator for the CA Welfare Directors Association's annual conference. Her degree in Business helps her in managing and tracking day-to-day operations, while her hospitality background provides her with excellent customer service skills.

Interested in joining our team? Send your resume to info@btfenterprises.com and tell us why you think you would be a valuable employee to join the BTF Team!

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