A2 The responsibilities of people who work in health and social care settings

    1. Watch the video and explain why the carer is good at her job

2. For each of the following

  • What does it mean?

  • Examples

  • How will it help a service user

• following policies and procedures in place in the health and social care setting in which they work

• healing and supporting recovery for people who are ill

• enabling rehabilitation

• providing equipment and adaptations to support people to be more independent

• providing personal care, to include washing, feeding, toileting

• supporting routines of service users, to include day-to-day family life, education, employment, leisure activities

assessment and care and support planning, involving service users and their families.

Resources

Text book page 86-94

Revision guide page 60-62

Scenario 4: Age-related needs

Regina is 85. She lives in sheltered housing which has been adapted to meet her needs but she finds it difficult to care for herself and her home without support. When she was 80, Regina needed a hip replacement. She had the operation in her local hospital. While she is frail, her cognitive skills are very good and she participates in a range of activities, including playing internet chess, going to the opera and keeping a diary. You are one of her team of support workers. You work for a local, private-sector organisation that provides services and support to older people like Regina. You have five years’ experience in your role and you hope to be promoted to the role of team leader in the near future.

Exam practice

(b) Describe two responsibilities of healthcare assistants when looking after patients on hospital wards. (4 marks)

Key words - dignity, mobilise

(d) Discuss the responsibilities you have when supporting a client such as Regina. (8 marks)

Key words - Communicate, Pass on medical information, data protection, policies and procedures