Order technician support in the first instance through the online system, then follow up with the technician concerned quoting the job request number.
The UofG helpdesk is accessible through the MyGlasgow Staff portal
https://frontdoor.spa.gla.ac.uk/Portal/Staff.aspx
'New Helpdesk request'
Look for College/School Specific (left hand menu)
Engineering\James Watt School of Engineering Technical Services
https://glasgow.saasiteu.com/Modules/SelfService/#serviceCatalog
Ask RHH for project number
Lab Maintenance - Denis Kearns
Electrical - Andrew Phillips
Laser and cooling water - John Nelson