Glasgow IT

The old IT support email eng-itsupport@glasgow.ac.uk is being phased out from June 2021

Put in IT support requests through UofG helpdesk portal

https://glasgow.saasiteu.com/Modules/SelfService/#home

Office - Rankine 315 (x3912)

- JWS 548 (x3355 or x4360)

Head of IT - Ken McColl in JWS

In Rankine level 3 there is a team of IT folk Grant Wright & Craig Carr who are pretty helpful

The University preferred supplier is getech who offer Toshiba or Samsung http://www.getech.co.uk/education.aspx

This only works on campus

Wifi

Patchy in Rankine building

Use Eduroam

User: <your GUID>@jrs.glasgow.ac.uk

Password: <your GUID password>

NB if you update your GUID password you may need to 'forget' Eduroam as a WiFi connection then login

ranklevel5

ranklevel7

password scoobysnacks!

Zoom videoconferencing

The GU has a pretty good Zoom facility for videoconferencing and online lectures

This is more robust than Skype or google hangouts for calls with large numbers of participants

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