When it comes to AI, training provides the foundation and experimentation brings it to life.
This section is your archive of past AI trainings. It’s a place to revisit lessons, refresh core concepts and build the skills that make hands-on experimentation more impactful. Whether you’re looking to strengthen your understanding or catch up on a session you missed, you’ll find the building blocks here that support confident, creative use of AI across our work.
At the beginning of 2026, we launched the AI Lunch & Learn series as part of our AI training program. Each month, we explore timely topics designed to help you get more value from AI in your day-to-day work. Sessions have covered everything from prompt engineering best practices and workspace agents to selecting the right ChatGPT models for different tasks.
Browse our past sessions below, and stay up to date on upcoming AI Lunch & Learns by joining the #ai-at-orchestra Slack channel.
Pete Pachal
June 25, 2026
How do you know which ChatGPT model is right for the job? In this session, Pete Pachal explains how to choose the best ChatGPT Enterprise model and mode based on task complexity, reasoning requirements, and desired outcomes. The presentation covers when to use different Thinking/Pro effort levels (Light, Standard, Extended, and Heavy) to balance speed and depth. If you're looking to get more out of AI in your daily work through the right models, this session is a great place to start!
Pete Pachal
May 20, 2026
Learn how ChatGPT workspace agents work and how they can connect with tools like Slack, Gmail, and Google Drive. Pete Pachal walks through the differences between workspace agents, custom GPTs, and Projects before building an agent live using simple natural language instructions. If you're interested in automating workflows and extending ChatGPT across your work tools, this session is for you!
Pete Pachal
April 7, 2026
Discover how AI can support better strategic decisions. In this session, Pete Pachal demonstrates techniques for prompting ChatGPT to steel-man multiple perspectives, objectively evaluate tradeoffs, and surface blind spots before making a decision. This session covers what to look for in AI-generated recommendations and where human judgment remains essential. If you want to use AI as a thought partner for complex decisions, this session is for you!
Pete Pachal
March 4, 2026
What are AI agents, and why are they generating so much excitement? Pete Pachal from Media Copilot gives a brief overview of what agents are, shows one or two "easy" ways of getting one's feet wet with them (e.g. Agent Mode in ChatGPT), gives his thoughts on their power and limitations (right now anyway), and answers questions about them. If you're interested in AI tips and trends, this one is for you!
Client GPTs are a great way to capture client-specific knowledge, streamline repetitive work, and create more consistent outputs across teams. Whether you're building your first Client GPT or looking for ideas from colleagues who have already created their own, these resources can help. The sections below contain recordings, presentations, and examples to support your next build!
Pete Pachal
March 26, 2026
Pete Pachal from the Media Copilot hosts a 1-hour session hands-on session that shows you how to create and use Client GPTs—custom AI assistants designed for specific clients or teams.
You’ll learn:
- how to structure instructions,
- upload the right materials,
- and build GPTs that reflect client messaging, brand standards, and best practices.
By the end, you’ll know when a Client GPT makes sense, how to build one effectively, and how to use it to improve speed, consistency, and quality across your work
Key resources:
-> Watch the recording
-> Download the Client GPT Overview Deck
Seth Gilgus, Senior Director, M18
January 28, 2026
AI Challenge finalist Seth Gilgus gives us a deep dive into his TrendSpotter GPT, exploring how it identifies emerging trends across media sources and how you can leverage or build your own trend-tracking GPT.
Key resources:
In June 2026, Orchestra's June AI Innovation Challenge: Client GPT Edition, featured an hour journey of learning, innovation, and inspiration. Our 7 finalists shared practical use cases of their GPTs to compete for the top spot. More information and resoruces can be found at the Orchestra AI Innovation Challenge page.
New to AI or looking to build a stronger foundation? These AI Fundamentals sessions cover the core concepts, tools, and workflows that will help you use AI more effectively in your day-to-day work. This section features everything from specific features of platforms to prompting guides.
Pete Pachal and Melissa Flynn, The Media Copilot
September 25, 2025
In part two of the Orchestra AI Fundamentals training series, Pete and Melissa cover the following:
Assistant recap
Fast breakdowns of topics with NotebookLM
Media list building with Deep Research
DIY media monitoring with ChatGPT Tasks
Key resources:
-> Download the deck: covers NotebookLM, deep research tools, media monitoring automations, and agents
-> Watch the recording (Passcode: ?+9=UY+1): full session with demos and Q&A
We recommend logging into your ChatGPT Enterprise account to follow along. Pete and Melissa use some other tools as well to highlight what's possible. You can follow along live with these, too. Just be sure you don't share proprietary data with unauthorized services.
For NotebookLM, it's helpful to have ready a particularly dense report or study (public-facing documents only—nothing confidential). If you’re unsure what to pick, here’s an example report you can use.
Takeaways
NotebookLM is your fast primer. Upload files and let AI create summaries or even podcasts to help you get up to speed quickly.
Deep research is about accuracy, not speed. Tools like Gemini, Perplexity, and ChatGPT Deep Research produce highly specific outputs but take time. They work best when you refine the prompt together with the model.
Media monitoring can run itself. ChatGPT Tasks let you set up daily, automated reports on your chosen topics — a big step toward consistent, proactive comms.
Agents are the future. Browser-based assistants like ChatGPT’s Agent and Perplexity’s Comet can surf the web and take actions for you, confirming crucial actions (like buying stuff).
Tips
Start small: choose one of these tools and test it with a real work problem.
Treat AI like a collaborator: steer, refine, and double-check the outputs.
Think in workflows: AI can support research, monitoring, and execution — not just text drafting.
Pete Pachal and Melissa Flynn, The Media Copilot
September 18, 2025
In part one of the Orchestra AI Fundamentals training series, Pete and Melissa set the stage for how AI can strengthen PR and comms work:
AI mindset & risks: What AI is, where it excels, and where human judgment must stay primary
Prompting essentials: Output vs. collaboration, plus a prompting framework for better results
Assistants 101: Building a “5-minute assistant” workflow
Applied demos: Executive Voice Simulator and Client Feedback Simulator in action
-> Download the deck: Includes the POP prompting framework, assistant-building steps, and use case demos
-> Watch the recording (Passcode: @=&exUh0): Full 90 minutes, with Q&A
Key takeaways
AI is software that makes choices. It’s not magic — it’s pattern-matching. Knowing that helps us decide what tasks to give it (and which to keep human).
Weaknesses don’t remove your agency. Hallucinations, bias, and sycophancy are real, but you can actively counter them through how you prompt, check, and ground the model.
Prompting is strategy. Output prompts (press release, tweet, blog) get you drafts; collaborative prompts help you think through strategy, crises, or creative ideas in real time.
Assistants = context + repeatability. Custom GPTs are great for consistent voice and functionality; Projects are better when you need to ground outputs in shared files like client dossiers.
PR use cases are here, today. From simulating an executive’s voice to stress-testing a pitch against client feedback, AI can directly support high-stakes comms work if built thoughtfully.
What we built together
Executive Voice Simulator (Custom GPT): Drafts or refines copy in a leader’s authentic style, using speeches and past posts as training material.
Client Feedback Simulator (Project): Evaluates campaign pitches against brand guidelines, compliance docs, and past client feedback — anticipating objections before they happen.
Lauren Marfoe, Head of Influencer
Marketing, Small Girls PR
September 11, 2025
Lauren's training helps us to be our best, most compelling selves in meetings and presentations. Learn how to get sharp, actionable feedback using AI as a coach.