Welcome to Orchestra!

We're so excited you've joined Orchestra. Every new team member brings unique experiences, perspectives, and ideas, and we're thrilled to have you as part of our growing team.

At Orchestra, we know that our people are our strongest asset, and we're committed to creating an onboarding experience that helps every new hire feel supported, connected, and set up for success. From your first day through your first weeks and beyond, onboarding is about more than completing tasks or learning new systems—it's about building relationships, understanding our culture, and discovering how your work contributes to our shared goals.

This page is your home base throughout your onboarding journey. Here you'll find the resources, tools, and guidance you need to get started, learn the ins and outs of Orchestra, and navigate your first days with confidence. 

We're excited to see the impact you'll make and look forward to everything we'll accomplish together. Welcome to the team!

New Hire Orientation 

All new hires) will participate in an Orchestra New Hire Orientation, typically held on Tuesdays at 2:00 PM ET. This orientation, led by the Culture Team, provides a high-level overview of Orchestra (our work, how we’re structured, and our values), along with practical information to help you get settled, including key systems, policies, and initial to-dos.

If you are starting on a day other than Tuesday, you will join the New Hire Orientation the following week.

Calendar invitations are sent directly to you, and you will receive a reminder on the day of your orientation, along with conference room location (if applicable)  and Orchestra Orientation Deck to follow along. 

HR Orientations

HR will coordinate the following during the new hire’s first week:

• A 1:1 meeting to finalize employment paperwork and I9s

• A 1:1 benefits orientation (if eligible)

Systems Orientation

 Most systems training (tools like Replicon and Hubspot) are currently asynchronous via recorded videos on the intranet. We recommend viewing the recorded trainings first, then working with your manager on more specifics about how you should be using those systems. in 

Office Tours

The office managers in each respective office location  will provide a tour of the office to the new hire and show them the common areas and space, where their team sits, restrooms, and other areas. For NY-based staff, this tour will take place at 11:30am. 

Office Intranet Pages

The links below provide information specific to each Orchestra office, including office amenities, building access, transportation and parking information, local policies, emergency procedures, and other resources to help you navigate your workspace.

If you're working in a hybrid capacity or visiting another Orchestra office, these pages are a great resource to familiarize yourself with each location.

• New York Office (195 Broadway)

• DC Office

• Boston / Waltham Office

• Seattle Office

• San Francisco Office

• Los Angeles Office

• San Diego Office

Email Address

You will receive two email addresses:

• Your agency-specific email address will serve as your primary email address for day-to-day work and internal communications within your operating company/team (Derris, Berlin Rosen etc).

• You will also receive an “@orchestraco.com” email address, which is primarily used for client-facing communication, cross-company collaboration, system logins, and access to shared company platforms and tools.

Slack Channels

Slack is where and how staff across all offices communicate internally.  

On Day 1, you will receive an email with instructions to activate your Slack account; you will not be active in Slack prior to your first day.

Once activated, you will be automatically added to the following all Orchestra channels:

• #standing-ovation

• #orchestra-connections

• #orchestra-all-staff

• #Conductor-Notes

• #ai-at-Orchestra

Your manager will add you to relevant team and client channels.

Check out the Slack page on the intranet for tips and best practices so you can customize your setup to best suit your needs and workstyle. 

Tools & Systems

Below are some of the main systems that Orchestra staff use regularly.  Your manager may add you to more systems that are specific to your team/role.  

You should use the “Sign in with Google” option whenever possible to access systems using your @orchestraco.com email as your default login.

• Google Workspace: Google Workspace is our go-to suite for communication, collaboration, and productivity, and  your Google account is used to sign into the majority of services across Orchestra.  

• Replicon: Replicon is Orchestra's time tracking and resource management platform. All client-facing, billable employees are responsible for logging their time in Replicon.

• Enterprise ChatGPT: Enterprise ChatGPT is the secure AI assistant that we use at Orchestra, designed to help you work more efficiently. You can use it to brainstorm ideas, draft and edit content, summarize information, conduct research, analyze data, and support everyday tasks—all while benefiting from enterprise-grade security and privacy protections.

• Paylocity: Paylocity is our human resources information system (HRIS), where you can view pay statements, access tax documents, update your personal information, enroll in benefits, and manage other employment details.

• Lattice: Lattice is our performance management platform, where you'll set goals, participate in performance reviews, receive feedback, and track your professional development.

• Emburse: Emburse is our expense reimbursement platform for submitting receipts and requesting reimbursement for approved business expenses charged to your personal card.

• Greenhouse: Greenhouse is our applicant tracking system (ATS), where employees can refer candidates, share open positions, and, for hiring teams, review applications and participate in the hiring process.

• Robin (for NY and DC-based hires): Robin is our workplace scheduling platform for reserving desks and planning in-office collaboration, specifically for our NY and DC offices. 

• HubSpot (for staff with business development responsibilities)  : HubSpot is our customer relationship management (CRM) platform used to manage client and prospective relationships and support marketing initiatives across the Orchestra network.

Quick Links

Below are some quick links from across the intranet that we recommend you bookmark or access regularly. 

• Getting to Know Orchestra:

  • Orchestra Glossary of Terms

  • Capabilities Overview

  • Town Hall Recordings
    
    

• Tools You Can Use:

  • Brand Assets (templates, logos, icons, email signatures)

  • AI Resources
    
    

• Getting Started:

  • Office Pages

  • Employee Benefits

  • Replicon Training Materials 

• Get Involved:

  • Employee Resource Groups (ERGS)

Key Contacts

• Finance - finance@orchestraco.com

• Replicon - replicon@orchestraco.com 

• Office - facilities@orchestraco.com

  • Donni Martin, NY Office  

  • Jenni Mallek, DC Office 

  • Rod Bastanmehr, LA Office 

  • Bailey Rogers, San Francisco Office 

  • Kayla McMahon, Boston Office

• IT /Tech Support - techsupport@orchestraco.com  

• HR - HR@orchestraco.com