Gmail Migration

This page is a work in progress and is missing some details.

These instructions are for migrating an Exchange mailbox in Outlook to Gmail. The migration is done in phases to lessen the impact on the employee's work.

Phase 1

1. Open Outlook

2. Click on File> Account Settings> Account Settings

3. Click on the mailbox

4. Click on Change

5. Check Cached mode

6. Move slider to the right until it says "All"

7. Wait approximately 30 minutes to an hour until the mailbox has cached on the machine

8. After the mailbox has cached, click on File> Options> General

9. Click on Export

10. Select the entire account

11. Create a new PST file

12. Wait approximately 30 minutes to an hour for the mailbox to be cached

Phase 2

1. Perform steps 8 - 11 from Phase 1

2. While the new emails are being archived, ask Bryan or Kevin to disable the employee's Exchange Account and enable their Gmail account

3. Migrate the PST to Gmail with the Outlook to Google migration tool

4. Wait approximately 3 to 4 hours for the migration

Phase 3

1. Merge calendars in Google Calendar

2. Clean up labels in Gmail

3. Confirm with user that emails aren't missing