Customer Surveys

Introduction

Customer Surveys

OVERVIEW

The ability to ask questions is critical to learning, and well-framed questions elicit better answers that further understanding and dialogue. However, learning to ask the right questions is a difficult skill to develop. In this lesson, students learn how to create effective questions by examining survey questions and creating their own survey.

Researchers should recognize proper and improper uses of surveys.
Critical thinkers understand how the wording of questions can affect responses.
Readers should analyze what the answers mean in survey results.

Primary vs Secondary Data

Primary vs Secondary Data:15 Key Differences & Similarities

national Center For Education Statistics

Education Demographic and Geographic Estimates

Resources

Survey Slides

8 Types of Survey Questions to Get You All the Data You Need

Interview and Survey Questions // Purdue Writing LabThe Purdue University Online Writing Lab serves writers from around the world and the Purdue University Writing Lab helps writers on Purdue's campus.

Primary Research- Purdue Activity

survey_evaluation.pdf

Survey Evaluation Form

Student Activity

Do Now Question Prompts

What is the purpose and meaning of a survey?
Do you think that surveys are a valid method of gathering information?
What kinds of questions are used in surveys?
Have you ever participated in a survey?
Why do you think it is important to evaluate surveys?

Designing a Survey.pdf

Designing a Survey

Survey Activity.pdf

Developing a Class Survey

Writing a Survey Lesson Plan.pdf

Fall Semester Project

Thanksgiving Survey Project

Congratulations! You’ve just been hired to be a part of Wegmans’ Thanksgiving Planning Team.

You and your group will be tasked with identifying consumer trends and behaviors relating to Thanksgiving and will be making a recommendation based on your findings.

RUBRIC

Spring Semester Project

Summer_Business_Research_Project

Summer Business Research Project

Project Overview

You will create a survey to assist a local business at the Jersey Shore that depends heavily on the summer season. Your survey must address the specific needs of the business and help them make informed decisions for the upcoming summer.

How to Turn Survey Results Into Awesome PresentationsLearn how to take the data you've gathered via your online surveys, and turn that information into visually engaging presentations.

5 Details to Remember While Presenting Survey Results in PowerPoint - Blog - Creative Presentations IdeasIf you need to report the survey results and your next presentation will feature polls or other data analysis, see how you can present that information.

Lesson Plans

And the Question Is... Evaluating the Validity of a Survey - ReadWriteThinkIn this lesson, students learn to ask the right questions about the validity of surveys.

And the Question Is... Writing Good Survey Questions - ReadWriteThinkThe ability to ask questions is critical to learning, and well-framed questions elicit better answers that further understanding and dialogue. However, learning to ask the right questions is a difficult skill to develop. In this lesson, students learn how to create effective questions by examining survey questions and creating their own survey on reading habits.

sciencenetlinks.com/lessons/bias-sampling/