This course may count towards your ATAR as well as achieving the competencies to attain a Certificate III in Business.
The Business Services course provides students with practical insights into the operations of modern workplaces. It emphasises the development of administrative, technological, and communication skills essential for various business environments. Through this course, students gain nationally recognised qualifications that can lead directly to employment or further study in the business sector.
medical administration
clerical worker
office administration
receptionist
information desk operator
records and information administration
2027 - Business Services - Course Descriptor
Course Information Guide - Business Services - RTO 90333
Uniform: Students are required to wear fully enclosed leather shoes for the practical components.
Mandatory course requirements
You must complete 240 indicative hours of coursework and a minimum of 70 hours work placement. (35 hours in Year 11 and 35 hours in Year 12.)
Not meeting these requirements will incur an `N` determined as required by NESA.
Valuable to have: Interest in business operations, attention to detail, and strong organisational skills
Skills developed:
Effective communication in a business context
Proficiency in using office technology and software
Understanding of workplace health and safety procedures
Customer service and interpersonal skills
Time management and organisational abilities
Students need to be prepared to:
Demonstrate competence in various business-related tasks
Apply theoretical knowledge to real and hypothetical scenarios
Adapt and show flexibility and problem-solving in different workplace scenarios
In this course, you will work to develop the skills and knowledge described in each unit of competency. To be assessed as competent you must demonstrate your ability to satisfactorily complete the tasks required in the assessments. There are no marks awarded in competency-based assessments. Students are assessed as either ‘competent’ or ‘not yet competent’.
The High School Certificate Examination for Business Services (240 indicative hours) will involve a written examination consisting of multiple-choice items, short answers and extended response items.
Students completing the Business Services (240 indicative hours) course will be eligible to sit the Business Services HSC Examination and count the results from the examination towards their ATAR. The examination is independent of the competency-based assessment undertaken during the course and has no impact on the eligibility of a student to receive a vocational qualification in Certificate III in Business.
To withdraw from the HSC Examination students and parents must complete the required documentation.
Business Services complements subjects like Business Studies, Legal Studies, and Information Processes and Technology. It provides a foundation for careers in:
Real estate
Customer service
Human resources
Financial services
Marketing and sales
Office administration
Students may pursue further education through TAFE or university courses in business, management, or related fields. The Certificate III in Business also opens pathways to traineeships and employment opportunities in various industries.
A school-based traineeship is available in this course.
For more information see School-based apprenticeships and traineeships (SBAT)
Students can only undertake the Business Services (120 indicative hours) course or the Business Services (240 indicative hours) course. General information about NESA VET course exclusions can be found at Course exclusions
There is no cost for the Certificate III in Business course