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Course Overview
Course Overview
The course consists of two areas of study.
Administrative theory and practice
You will learn about the factors contributing to an efficient administrative function: time and task management, effective teams, complying with workplace legislation, the impact of digital technologies, and customer care.
Content includes:
the role of administrative assistant; strategies and importance of effective time and task management; characteristics and importance of effective teams; knowledge of workplace legislation and strategies for ensuring compliance; impact of digital technology on the organisation; features of good customer care; organising and supporting meetings and events; appropriate methods of communication and research.
IT applications
You will learn how to organise and manage information using digital technology in administrative contexts. You will create and edit complex business documents using software application functions to analyse, process and manage information. You will learn about barriers to communication and ways of overcoming them to ensure effective communication, and how to maintain the security and confidentiality of information.
Content includes:
word processing; spreadsheets; relational databases; presentations; communication.
Assessment Methods
Assessment Methods
The course assessment has two components totalling 120 marks:
Component 1: question paper – worth 50 marks (consisting of two sections, section 1 worth 10 marks, and section 2 worth 40 marks)
Component 2: assignment – worth 70 marks.
Entry Requirements
Entry Requirements
Pupils should have National 5 Administration, preferably at grade A or B.
Pupils wishing to 'crash' Higher Administration in S6 should be able to demonstrate ability to cope with Higher Level work, based on S5 results. Pupils MUST speak to Faculty Head of Business and Computing.
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