Candidate Grievance/Appeal Process

Ventura County Office of Education (VCOE) has secured a process for program candidates who wish to file a grievance or appeal regarding program policies, procedures, or requirements.

1. You must contact an academic adviser at (805) 437-1320 or academicadvise@vcoe.org, who will obtain initial information and details regarding your grievance. Based on this, the advisor will provide you the appropriate form and instructions to complete and submit the form. Such forms may include:
   • Request for Extension
   • Request for Leave of Absence
   • Notice of Program Withdrawal
   • Request for Exception to Policy
   • Request to Appeal Scoring
2. Once you have completed the appropriate form, submit it to the attention of VCOE Academic Advisors. Your form will then be directed to the Program Director for review.
3. The Program Director will interview you to clarify issues surrounding the grievance or appeal request.
4. Based on the interview and other information, the Program Director will determine a decision and/or propose in writing a remedy to the grievance or appeal request. The proposal will be jointly agreed upon and signed by the Program Director and the credential candidate.