Starting and running the webinar
This page will show you how to set up your webinar on the day, with handy checklists to ensure you follow the right steps, through to running the webinar itself
Before starting the webinar check your set-up
Set-up
Laptop /PC fully charged and/or ideally connected to power. Do not host webinars using a phone or tablet/iPad.
Located near your internet hub - you can check your internet speed with Fast.com - ideally 30+ is best
Environment
Free from noise, phone alerts, dogs, children etc
Host from the desktop Zoom app!
While you will have set up the webinar using the desktop browser (usually Chrome), the actual live webinar should be run from the Desktop Zoom app - see Equipment checks on your computer. Do not host the meeting from the browser or from a mobile device such as a tablet, iPad or phone.
Note: If you want to have a Zoom account open to watch as a delegate, you need to log in from your personal Zoom account NOT your work Zoom account
Ensuring the correct settings on the live webinar
Click Start on the webinar you are running
On the bottom black bar, click Participants and Chat to open these functions.
On the right of the screen, you should now see all of your panelists and the chatbox.
Next click the three dots under the participant and chat section to:
Disable/enable chat function and many other options (optional)
Enable either speaker or gallery view option for attendees. You can change the view any time through out the webinar.
Scroll through the images here on the right to see how it's done
Practice Session – 30 mins before
Sound and vision checks with all speakers
Practice screenshare where applicable
Practice sharing your screen with the holding slides
Verify running order, you could add this to chat area
Confirm how you’ll operate questions with the Chair
Decide on whether to upvote questions (if agreed not to upvote then disable this function - see Q&A setting in Schedule a Webinar)
Remind the Chair to ask delegates to clearly write their questions in so they can be read out directly
Remind the Chair to mention that not all questions will be able to be answered, but that we’ll review afterwards and get back to individuals
If anything goes wrong for speakers, to try to re-join or worst case join via phone
Check everyone knows where to do this and that they have the Zoom host's mobile number to hand
Rename panelists if necessary with full name and, ideally, company
Remind panelists to keep to time!
Remind panelists when not speaking to go on MUTE - hosts also have access to do this for them
Remind panelists to watch out for alerts in chatbox
Chair to keep an eye on questions, and any they’d like to answer, to say so in the chatbox
Holding slide
We would ask you to put a holding slide up while the webinar is waiting to start. It should be in the standard ICAEW PowerPoint title slide format shown below.
Broadcasting the live session
Before you press Start Webinar be aware that it can take up to 2 minutes for people 'move' into the Zoom webinar, depending on their broadband connection speeds.
Events team recommend these steps before broadcasting your webinar
Ask all the speakers and Chair to switch their cameras and mics off
Rename yourself as ICAEW and mute / turn off your camera.
Share the holding slides through share screen button on Zoom (always ensure you share this before starting the webinar)
Press Start Webinar
After 2 minutes, chair unmutes and starts camera and you stop sharing your screen.
Chair will now begin to do their introduction.
When the Chair has finished intro, ensure the speakers turn on their cameras either in order of speaking or all turn on at the same time if it is a panel discussion.
Tip: Depending on the structure of the webinar you may want to change the audience view to either "speaker view" or "gallery view" (see above for these live webinar settings). Please note, the audience also have ability to change this in their own view.
During the webinar
Always monitor technical questions that come in and respond privately to the user having the issue
Urgent messages to panellists should go into the chat (ensure you have turned this off for audience to view, see above settings)
Keep an eye on the time and give the Chair a 5 minute warning and then 1 minute warning through the chat function
When the Chair has ended the webinar, you can end meeting for all (which stops the webinar abruptly)