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These guides are regularly updated. Email mel.herdon@icaew.com any suggestions or improvements.
Most hosts like to send out a post event survey. The feedback can help to improve future online events. The survey can show in the browser when the webinar ends.
Most hosts like to send out a post event survey. The feedback can help to improve future online events. The survey can show in the browser when the webinar ends.
Add the survey
Add the survey
Click the name of the webinar you want to add a post survey to.
Scroll to the bottom of the page and click the Polls/Survey tab.
If you want to use Zoom's own survey tool click + Create new survey. See an example of a Zoom webinar feedback survey.
If you would like to create a survey outside of Zoom, follow the steps above and click + Use a 3rd party survey and you can just add the survey link in the pop-up box.
Typeform surveys
Typeform surveys
The Digital Product and Experience (DPX) Team use Typeform surveys as they are best optimised for mobile. See an example here.
If you would like a Typeform survey for your event please contact Mel Herdon in DPX.
Choose how the survey shows
Choose how the survey shows
Click the webinar you want to edit the survey settings for and scroll down to the bottom of the page and click Polls/Survey.
Next to How the survey shows, click Edit Setting, and choose Show in the browser when the webinar ends then Save.
Download your survey's results
Download your survey's results
When enough time has elapsed you will want to see the results of your survey.
In the Zoom web portal click the Reports tab and choose the webinar you want the results for. If you can't remember the webinar ID or name, you can narrow your search down to between two dates. Then click Generate CSV report. Your survey will download to your computer as a CSV file which you can open in Excel.
For detailed instructions on using the Zoom survey tool see their online guide
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