Pur Umeed Zindagi (PUZ) follows a structured, ethical, and person‑centered screening and enrollment process to ensure that individuals receive timely, appropriate, and evidence‑based mental health support. The process is designed to promote early identification, informed decision‑making, and continuity of care, while maintaining dignity and confidentiality at every step.

Step 1: Initial Screening

Individuals accessing PUZ services undergo an initial mental health screening conducted by trained Mental Health Officers (MHOs). Standardized, globally recognized screening tools are used for early identification, including:

• PHQ‑2 for depressive symptoms

• GAD‑2 for anxiety symptoms

This brief screening helps identify individuals who may benefit from further assessment or immediate support.

Step 2: Detailed Assessment

If the initial screening score is equal to or greater than the established threshold, individuals proceed to a more comprehensive assessment using validated tools such as:

• PHQ‑9 (Depression severity)

• GAD‑7 (Anxiety severity)

• MANSA (Quality of life and overall well‑being)

These tools support accurate understanding of symptom severity, functional impact, and individual needs, enabling evidence‑based decision‑making.

Step 3: Enrollment into Pur Umeed Zindagi

Based on assessment findings, eligible individuals are enrolled into the PUZ program. Enrollment includes:

• Clear explanation of services and care pathways

• Informed consent for participation and follow‑ups

• Confidential registration within the PUZ system

All enrollment procedures are conducted respectfully and without financial cost.

Step 4: Care Pathway & Referral

Once enrolled, individuals are guided into appropriate care pathways:

• Mild to moderate concerns are addressed through counseling and psychosocial support provided by trained MHOs

• Moderate to severe concerns are referred to qualified psychologists for specialized counseling or therapy

• Complex or high‑risk cases are referred to psychiatric or emergency services where clinically indicated

Referrals are made thoughtfully, with continuity of care and client safety as priorities.

Step 5: Follow‑Up & Case Management

PUZ emphasizes continuity through regular follow‑up sessions and case monitoring. Follow‑ups enable:

• Ongoing assessment of progress and well‑being

• Adjustment of care plans as needed

• Timely identification of emerging risks or additional support needs

Each individual’s journey is monitored to ensure supportive, responsive, and effective care.

Commitment to Ethical and Accessible Screening

All screening, assessment, and enrollment services under PUZ are:

• Free of cost

• Confidential and ethically delivered

• Conducted using standardized, evidence‑based tools

• Aligned with best practices in community mental health care

Through this structured approach, Pur Umeed Zindagi ensures that individuals are identified early, supported appropriately, and guided toward recovery with compassion and professionalis