Model of Care – Punjab

PUZ follows a stepped‑care, community‑anchored model:

1. Screening & Identification – MHOs screen for anxiety and depression using standardized tools.

2. Enrollment & Baseline Counseling – Moderate cases receive structured counseling and psychoeducation.

3. Follow‑ups & Community Support – Regular sessions to track progress and strengthen coping skills.

4. Referral Pathways – Severe/complex cases are referred to PUZ psychologists/clinics for advanced care.

5. Back‑Referral – Clients continue follow‑ups with MHOs near home to maintain continuity.

All services are provided free of cost, with confidentiality and ethics at the center of care.

Punjab Region Sites

PUZ currently provides mental health services at the following Punjab sites:

• Bhong

• Gurmani

• Recep Tayyip Erdoğan Hospital (RTEH)

• Rajanpur

• Samundari

• Kot Addu

Mental Health Officers (MHOs) – Punjab (Site‑Wise)

MHOs are the frontline providers who conduct screenings, baseline counseling, follow‑ups, and manage referrals under PUZ’s supervision framework.

Bhong

• Ayesha Akram

• Yasmin Hanif

• Mehboob Ahmed

• Tahira

• Shahida

Gurmani

• Sumiea Altaf

Recep Tayyip Erdoğan Hospital (RTEH)

• Rehana Afzal

• Zeshan Haider

• Tehmina Iqbal

Rajanpur

• Salma Khalil

• Ahsan Bashir

Samundari

• Ali Husnain

• Khadija Abid

Kot Addu

• Manahil Fatima

• Adnan Javed

What MHOs Do (Roles & Responsibilities)

1) Mental Health Screening

• Screen for anxiety and depression using program‑approved tools

• Identify severity/risk and immediate support needs

2) Enrollment & Documentation

• Enroll eligible clients into PUZ services

• Maintain secure, confidential records and informed consent

3) Baseline Counseling (Moderate Cases)

• Psychoeducation, active listening, and emotional support

• Coping skills (stress management, problem‑solving, behavioral activation)

• Goal‑setting and session planning

4) Follow‑Ups & Continuity

• Regular check‑ins to track symptoms and progress

• Reinforce coping strategies and address barriers

• Escalate promptly if risk/severity increases

5) Community‑Level Support & Awareness

• Stigma reduction and mental health awareness activities

• Family engagement where appropriate

• Encourage timely help‑seeking

6) Referral & Back‑Referral

• Refer severe/complex cases to PUZ psychologists/clinics

• Coordinate appointments and maintain linkage

• Ensure back‑referral to MHO for continued community follow‑up

7) Supervision, Training & Reporting

• Participate in regular supervision and six‑monthly refreshers

• Share data for monitoring & evaluation

• Adhere to ethical, confidential, non‑discriminatory practices

Our Commitment – Punjab Region

The Punjab Region of Pur Umeed Zindagi (PUZ) is committed to:

• Access for all: free, confidential mental health services

• Quality of care: supervised, evidence‑based practices

• Community focus: services delivered close to home

• Hope & resilience: empowering individuals and families