📢 [UPCOMING] Seller Portal Refresh, please refer to this FAQ for more information!
[Posted on 13th June 2024]
Please see here for resources relating to the upcoming move to our new seller portal Mirakl
[Posted on 7th May 2024]
Information regarding the upcoming transition to Mirakl Seller Portal
[Posted on 7th May 2024]
Announcement regarding updates to drop-off hiding process w.e.f 2 May 2024.
[Posted on 21st February 2024]
Find out more about Singapore Food Agency's (SFA) revision of microbiological standards for non-ready-to-eat food w.e.f 4 March 2024.
[Posted on 7th February 2024]
Announcement regarding warehouse closure on 9 and 10 February 2023 and how that will affect you.
[Posted on 28th December 2023]
[MUST READ] Updated requirements to regulate supply of liquor online w.e.f 2 January 2024
[Posted on 19th December 2023]
[MUST READ] Find out more about what's changing in the Seller Helpdesk w.e.f 2 Jan 2024.
[Posted on 3rd March 2023]
[MUST READ] Updated fulfilment fees and listing guidelines for all Marketplace sellers from 6th March 2023.
[Posted on 13th Feb 2023]
We’re very excited to announce that Fairprice Marketplace will soon start delivering to customers within 24 hours (from time of ordering).
[Posted on 10th Feb 2023]
[Actions Required] Best Practices & Update for FFS sellers with actions required from 20th February 2023.
[Posted on 1st Feb 2023]
[From 6th Feb 2023] Important Notice: 3 updated pick-up policies will be enforced from 6th Feb (Monday) onwards
[Posted on 4th Jan 2023]
[MUST READ] Important operational guidelines & Platform Closures on 21st & 22nd Jan during the eve and first day of Chinese New Year (CNY)
[Posted on 5th Dec 2022]
[MUST READ] Introducing two new features now ready to enhance your selling journey based on your feedback
[Posted on 10th Nov 2022]
[MUST READ] Reminder on Prohibited and Restricted Items Policy (Ongoing)
[Posted on 4th Nov 2022]
[MUST READ] Updated Pick-Up Policy Changes with effect from 14th November 2022
[Posted on 12th Oct 2022]
[MUST READ] Updated temperature guidelines for Chilled/Frozen Items effective as of 12 Oct 2022
[Posted on 2nd Sep 2022]
[MUST READ] New initiative to serve our customers with the highest standards
[Posted on 18th Aug 2022]
[GST-REGISTERED SELLERS] Invitation to join the Mass Price Change Exercise in view of the increase in GST from 7% to 8% on 1st Jan 2023
[Posted on 29th Jul 2022]
[MUST READ] Things to note for CWF Seller Portal migration downtime.
[Posted on 1st Jun 2022]
This new guidelines will take effect from 30 Dec 2022 for beverage sellers.
[Posted on 14 Jan 2022]
This new guidelines will take effect from 17 Jan 2022 (Mon).
[Posted on 13 Jan 2022]
Presentation slides and session recording.
[Posted on 10 Jan 2022]
Our warehouse closure dates for Lunar New Year 2022, and other details.
[Posted on 15 Nov 2021]
Presentation slides and recording from the 11th Nov finance and returns seller session.
[Posted on 24 Oct 2021]
Use our recommended partner's advertising solution (CitrusAd) and enhance onsite visibility and sales!
[Posted on 15 Oct 2021]
Read about the updates and changes made to the Sales Breakdown Report!
[Posted on Jul 2021]
Learn more about the Seller Analytics Report available in your CWF Seller Portal now!
[Posted on 2 Jun 2021]
Does your company qualify for IMDA's Digital Resilience Bonus grant? Read more about the criteria and how to submit your claim here.