📢 [UPCOMING] Seller Portal Refresh, please refer to this FAQ for more information!
[Posted on 7th May 2024]
Dear Sellers,
As part of our commitment to providing Marketplace sellers with the best tools and resources to succeed in your business endeavours, we are excited to introduce to you a brand new Seller Portal powered by Mirakl.
From June 2024, your current CWF Seller Portal will be transitioned to Mirakl for all your Marketplace operation needs. The migration process for all sellers will take about 1 month, from June to July 2024.
The new seller portal offers the same features as your current CWF seller portal and much more. An intuitive and efficient platform, you will have access to upgraded functionality all in the one place to better manage products, orders, promotions, and inventory, once migration is completed.
Transition will be in batches over a few weeks with virtual training sessions held to support the migration. Training details and your batch launch date will be shared with you via email later this month.
To facilitate this migration, we require all sellers to provide us with the latest updated information regarding seller particulars.
Please kindly complete this form here, if you have not already done so. It should take no longer than 5 minutes.
This move to a robust, scalable and user friendly platform is key to supporting your continued growth. We understand that change can be challenging and are dedicated to making this transition as seamless as possible. Please do not hesitate to reply to this email if you have any questions or concerns.
Thank you.