Revision of MP Seller Tax Invoice Submission Process

As Fairprice Marketplace operates on a concessionary basis and that any Marketplace sales made on our platform is direct from seller to customer, we would like to inform all sellers that there is no requirement to issue any form of invoices to Fairprice with each billing cycle.

In order to make the process clearer for all stakeholders involved:

1. Submission of Tax Invoices to Fairprice 

 Starting from the next billing cycle in November 2023, Fairprice will no longer accept any tax invoices issued by Marketplace sellers. It is no longer required to submit any tax invoices to FairPrice, please do not continue issuing tax invoices to Fairprice.

👍🏻 Rest assured that there will be no change in payment cycles and payout process, you can still expect payment from FairPrice based on the payable amount reflected in the bi-weekly sales breakdown report.

2. Customer Tax Invoice Issuance 

In addition, please also be informed that since Fairprice Marketplace operates on a concessionary basis, there may be instances where Fairprice customers (majority corporate) may reach out to Marketplace sellers/FairPrice Customer Service regarding any issuance of a GST tax invoice for their tax claims on Marketplace orders purchased via the Fairprice Online platform. 

Do note that should customers or our FairPrice Customer Service team reach out to you regarding this, please kindly assist to reply them with the appropriate invoice within 3 business days. Should a request for tax invoices be made, you will be provided with the order information for the issuance of the invoice.

For further understanding on this issue, please refer to our chapter on the Invoices and Remittance Advices here on Seller Pulse. 

We thank you for your understanding and kind cooperation.

Should you have any queries, you may reply to this email, or submit a request via the helpdesk here.