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These are the steps to be followed to request registration to participate in training being conducted by LDI.
The response time base on our SLA for this service:
- Notification time required before the service - 5 working days
- LDI's Request acknowledgement - within 2 working days
- LDI provides service - within 3 working days
Step
Instruction
Responsible
1
Navigate to the LDI Website and check Annual Training Catalogue of Events for training being offered.
Employee
2
If the required programme is not among the events delivered by LDI in the year, proceed to the "Request Approval for Training Outside LDI" section.
Employee
3
If the programme is available, check “Main Target” and "Number of Available Seats” from calendar's event or by contacting LDI.
Employee
4
Once it is clear that seats for the programme are available, get direct manager or supervisor’s approval for participation.
Employee
5
Submit request for registration to the programme by e-mail to trainingteam@jpsco.com. Copy direct supervisor/manager.
Employee / Manager
6
LDI will acknowledge receipt within the SLA required time and confirm or deny registration.
LDI
7
LDI will send follow up e-mail with registration detail or changes to requested dates if needed.
LDI
8
Near to the programme delivery date a new communication from LDI will be sent notifying of the upcoming training.
LDI
9
If no communication is forthcoming two days before the programme. Contact LDI.
Employee
10
If the programme is Out-of-Base, after receiving LDI confirmation, make accommodation arrangements in hotels which provide corporate discount rates (Contact LDI for listing).
Manager
11
Request pro-forma invoice / quote to raise PO for accommodation before programme delivery to avoid Retroactive Payment for services.
Employee
12
After the training is completed, submit expense claims and accommodation invoices to LDI for final processing.
Employee
13
If the event is a certification programme, LDI will send to successful participants and managers, programme's result and certificates.
Manager
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