Downloading results from an online only auction is done from the auction Dashboard and is performed in two parts.
The first part will require you to Batch Register your bidders. It is important to note that while the bidders do register themselves on HiBid before bidding on an auction, this does not enter their information into Auction Flex 360 automatically.
To access the Batch Register button click on the Registrations tab.
Clicking the Batch Register button will provide you with a prompt stating that the software will register all currently unregistered customers. Meaning you can perform this act multiple times in the same auction to update your current registrants.
When the batch registration is over you will be informed of how many customers the software registered.
To access the Batch Clerk button click on the Lot Stats tab which is just to the right of the Registrations tab.
Clicking the Batch Clerk button will provide two options.
Batch clerking as SOLD will clerk all lots that have a HiBid status of closed/sold, met the reserve, and have the winning bidder registered.
Batch clerking as PASSED will clerk all lots that have a HiBid status of closed where the reserve was not met.
This option is not available until AFTER the auction closes. This is to prevent items from accidentally being clerked incorrectly prior to an auction finalizing.
Once the Batch Registration and Batch Clerking processes are finished you can move onto Processing Payments from your Bidders.