Friday, June 8th at 8:00 AM - 9:30 AM
Jeff Francis, Brain Holmes, and Chris Mandel
Legislation was passed in Tennessee in 2016 to “assure that injured employees are treated fairly and to assure that claims are handled in an appropriate and uniform manner.” The legislation charged the Bureau with establishing standards to govern carriers, self-insured employers and any entity acting on their behalf regarding how they contact injured workers, process claims and offer a settlement. What will the new rules look like? What are proper and improper behaviors for adjusters? What should carriers consider in determining whether to participate in this voluntary program? What are the benefits for employers in having a certified adjuster/adjusting entity? These, and other questions, will be answered in this session. The vocational recovery assistance program will also be discussed. This program connects permanently disabled injured workers with public institutions and monetary resources to acquire the knowledge, skills and abilities they need to return to meaningful employment. This session will detail the program development, outline eligibility, funding, the Bureau’s role with the program, proposed rules and ways employers and insurance companies will benefit from this program.
In this engaging dialogue you will learn how to improve outcomes by using proactive strategies which engage, empower and educate those who are injured or ill. You will gain the insights. You will learn why “caring counts” and the need for “living abled”; including how this results in better outcomes for both the injured worker and the employer. You will understand the specific action steps you can take to enhance the success of your claims handling and disability management program.