Customer Service

Course Information

  • Level - 9th, 10th, 11th, or 12th Grade

  • Prerequisites - This course is integrated and taught as the same period as Principles of Marketing or FACS

  • Carnegie Units - 1

  • Locations Offered - All high schools

  • Course Code: 041001

Course Description

The Customer Service course provides the foundation for quality customer service and focuses on building life-long customer relationships strategies. At the end of the course students needing the industry based credential for their Jump Start Pathway will test to earn the culminating credential.