Moisture in the display

My device appears to have moisture/condensation in the display. Is that normal, and how can I fix it? 

• We need the following information (if not already provided) so that we can determine the appropriate next steps:

  • A photo or video of the display, along with the front and back of the device, including the serial number (S/N) or Device ID (usually found on the back or side of the device)

  • If the model has removable batteries, please remove them and take a photo or video of the empty battery compartment

  • Their current shipping address

• Our team will evaluate what they send and then contact you with the next steps and/or additional questions.