Owner Surrender Protocol
Verify/perform and document a positive parvo test.
Receptionist have owner sign the Owner Surrender Form.
Receptionist fills out the Parvo Intake Form (See Intake Protocol) - yellow carbon copy page stays with the puppy records (goes into ICU).
Names are changed at intake, make sure it is on all paperwork. Name should not change again for documentation purposes.
Owners cannot adopt the puppy back once it leaves the ICU.
Do not give out any information about how an animal is doing while it is in the ICU.