Barbara and I sold bras and girdles in 1970. The company gave a money back guarantee against damaged goods. A lady wrote a letter to the company that said something like this:
Dear Sir,
I recently purchased a girdle from your company. It was expensive. I didn't mind the cost because it fit me perfectly and did what it was supposed to do, and I was happy with it. The person who sold it to me said it had a guarantee. I wonder if you could send me a new one? My girdle was damaged when the dog ate out the crotch.
Sincerely,
Agnes
Needless to say, The company was delighted with the letter, and the company president sent Agnes a free new girdle.