Process description and definition by which the CoE/SME’s assist with the specific requests made by the different business units.

In which SME’s provide accurate assistance according to the kind of request and deliverables expected.

• How can we help you?

1. 1. Action plans and support for employees.

   2. Knowledge transfer.

   3. Technical assistance for accounts.

   4. Tech lab onboarding for new employees.

   5. Team SME follow-up.