The normal functioning and operation of Dedicated Accounts requires following certain established protocols and processes that give formality and order to the daily activities faced by account managers.
These main processes are listed differentiated by department in the following button:
Most of our processes need to be regulated in terms of their form, and for this, with the help of quality, our division has created different templates that allow us to follow a regular order of our processes and tasks.
The result of our daily work is also important to show and represent it through numbers and metrics that allow us to make analysis, retrospective and project ourselves with the objective of always being in continuous improvement.