Provide a Seamless, Tech-Enhanced Client Experience by ensuring every interaction is straightforward, intuitive, and impactful.
Main metrics
Main metrics
Net Promoter Score (NPS)
Net Promoter Score (NPS)
The Net Promoter Score is a metric used in customer experience programs. It is used to determine customer loyalty to a company. It is measured through a survey that has a single question and is reported as a number ranging from –100 to +100.
Account Cultural Fit
Account Cultural Fit
Measures how well a candidate aligns with the client’s culture by evaluating key values such as autonomy, resilience, and communication. It helps predict their ability to adapt and thrive within the team environment.
Skills Match
Skills Match
Indicates the level of compatibility between a candidate’s technical skills and the role’s requirements. It quickly reveals how prepared they are to meet the job’s challenges.
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