Maternity:
If a Crewmember reaches out about ordering a launch kit while pregnant please share/collect the following:
Congratulations on the upcoming arrival of your baby!
Production of maternity garments for the new uniform program is still in progress, but we would like to collect some basic information from you to ensure that you receive the garments you need as soon as they are available.
To help us plan and prioritize inventory needs, can you share the expected month of your baby’s arrival?
If customer service or inflight: The new uniform program has both a maternity dress and a maternity pant/shirt option. Do you have a preference between dress or pants?
Can you share your preferred sizes? The maternity garments are ALPHA sizes, like small, medium, large, etc. and they come in both petite and regular fits (size range is 2XS P – XL REG and 2XW P to 4XW REG)
Thank you for sharing this information! Someone from UNITED will be calling her for the update on her request.
** Task all of this information to a TL to be placed on the tracker.
Sample escalation:
Maternity:
Name
UID
Workgroup
Due date:
Preferences (dress or pants):
Preferred size:
Other Concerns:
Can I place my launch kit order after my expected due date?
Yes, if you are currently expecting, please wait to place your launch kit until after you return to work. You will be eligible for a launch kit regardless of when you return to work.