Customer would like to purchase options from other kits.
Kindly utilize this scripting when responding to the crew members:
" When you selected your uniform for the first time, you had the choice of catalog, which determines which pieces can be ordered from the portal moving forward. Catalog A contains more garments from the women’s collection and Catalog B contains more garments from the men’s collection. Certain garments, including pants, most sweaters and outerwear are included in both catalogs. Catalogs were curated with garments that were designed to be paired together and mixing and matching across catalogs is not permitted. Any employee who wishes to switch to the other uniform catalog should contact HR and their local supervisor. "
Please use this when crew members who initially ordered female items now want to wear men's items and vice versa.
It's not allowed and against uniform standards.